ISBN-10:
0262029162
ISBN-13:
9780262029162
Pub. Date:
05/01/2015
Publisher:
MIT Press
Inside the Ford-UAW Transformation: Pivotal Events in Valuing Work and Delivering Results

Inside the Ford-UAW Transformation: Pivotal Events in Valuing Work and Delivering Results

by Joel Cutcher-Gershenfeld, Dan Brooks, Martin Mulloy

Hardcover

Current price is , Original price is $31.95. You

Temporarily Out of Stock Online

Please check back later for updated availability.

Overview

How the partnership between Ford and the UAW, forged through more than fifty pivotal events, transformed their capacity to combine good jobs with high performance.

In 2009, the Ford Motor Company was the only one of the Big Three automakers not to take the federal bailout package. How did Ford remain standing when its competitors were brought to their knees? It was a gutsy decision, but it didn't happen in isolation. The United Auto Workers joined with Ford to make this possible—not only in 2009, but in a series of more than fifty pivotal events during three decades that add up to a transformation that simultaneously values work and delivers results.

The pivotal events—some planned and some unplanned; some at the facility level and some at the enterprise level –were not all successful. All had the potential, however, to further the transformation, and all provide insight into how large-scale system change really happens. The authors—each with years of experience with Ford, the UAW, and the industry—provide an unprecedented inside look at how core operating assumptions are shifted and at the emergence of integrated operating systems for quality, safety, and other aspects of the enterprise. It is a transformation built on a foundation of dignity and mutual respect, guided by a vision of combining good jobs with high performance.

Product Details

ISBN-13: 9780262029162
Publisher: MIT Press
Publication date: 05/01/2015
Series: The MIT Press
Pages: 408
Product dimensions: 8.20(w) x 9.00(h) x 1.20(d)
Age Range: 18 Years

About the Author

Joel Cutcher-Gershenfeld, a newly appointed Professor in the Heller School for Social Policy and Management at Brandeis University and former Dean and Professor in the School of Labor and Employment Relations at the University of Illinois, Urbana–Champaign, has consulted with UAW and Ford for over two decades.

Dan Brooks served as a union leader with the UAW for thirty five years, rising from local elected positions to co-lead many of the national UAW-Ford joint programs.

Martin Mulloy rose in management over thirty-four years to serve as Ford's Vice President for Global Labor Affairs.

Table of Contents

Preface vii

Acknowledgments xi

1 Pivotal Events: Introduction and Industry Context 1

2 The Case for Change 29

3 Dignity of Work 57

4 Business Fundamentals 83

5 Knowledge-Drive n Work 115

6 Negotiated Change 165

7 Joint Alignment 229

8 Integrated Operating Systems 275

9 True North: Good Jobs and High Performance 321

Postscript: How We Wrote the Book 355

List of Pivotal Events and Supporting Materials by Chapter 361

Abbreviations, Acronyms, and Terminology 367

Notes 371

Index 381

What People are Saying About This

Thomas A. Kochan

No other history of a labor management relationship matches the richness, analytical focus, and contribution provided by the trio of management, labor, and scholar/consultant authors of Inside the Ford-UAW Transformation. By focusing on the 'pivotal events' over a thirty-year period, Cutcher-Gershenfeld, Brooks, and Mulloy provide a depth of understanding that could only come from being directly involved. The lessons they outline from Ford and the UAW's successes and failures over these years should be of great help to future agents of change in navigating through similar challenges and opportunities.

Dick Gephardt

I believe and hope that union and management people will read this book and learn from it. Everyone has to look seriously at the recent and longer history of Ford and the UAW. I am very bullish on the American auto industry. As this book indicates, the key is shared growth for all. The book is excellent and will serve to help everyone in the future.

Alan Mulally

This book accurately presents the Ford-UAW transformation and identifies guiding principles that can apply in other settings. In any organization, it is about working together, with relentless implementation of a compelling vision and a comprehensive strategy. The culmination of our transformational work with the UAW has resulted in a profitable company that has invested billions in capital expansion, creating thousands of new jobs and delivering profitable growth for all.

Richard E. Walton

The Ford-UAW transformation is in my view the most ambitious and successful transformation of a large U.S. industrial corporation. Especially exceptional is the authors' extraordinary detailed account of the change effort, which employs many innovative and instructive concepts. It is a must-read for managers, union officials, and empowered employees who are or want to be involved in similar efforts, as well as for students of social change in general.

Richard Trumka

This book traces a thirty-year process through which the UAW and Ford have been able to achieve transformational results. It demonstrates the power of collective bargaining as an engine for innovation, as well as the importance of the workforce in driving continuous improvement. The union, working with management, provides a leading model for how to value work and deliver results.

From the Publisher

The book is a revealing study of the underlying values that guided a revolutionary transformation in labor relations at Ford Motor Company.

Bill Ford , Executive Chairman, The Ford Motor Company

This book traces a thirty-year process through which the UAW and Ford have been able to achieve transformational results. It demonstrates the power of collective bargaining as an engine for innovation, as well as the importance of the workforce in driving continuous improvement. The union, working with management, provides a leading model for how to value work and deliver results.

Richard Trumka , President, AFL-CIO

This book accurately presents the Ford-UAW transformation and identifies guiding principles that can apply in other settings. In any organization, it is about working together, with relentless implementation of a compelling vision and a comprehensive strategy. The culmination of our transformational work with the UAW has resulted in a profitable company that has invested billions in capital expansion, creating thousands of new jobs and delivering profitable growth for all.

Alan Mulally , former CEO of the Ford Motor Company

I believe and hope that union and management people will read this book and learn from it. Everyone has to look seriously at the recent and longer history of Ford and the UAW. I am very bullish on the American auto industry. As this book indicates, the key is shared growth for all. The book is excellent and will serve to help everyone in the future.

Dick Gephardt , former U. S. Representative from Missouri

No other history of a labor management relationship matches the richness, analytical focus, and contribution provided by the trio of management, labor, and scholar/consultant authors of Inside the Ford-UAW Transformation . By focusing on the 'pivotal events' over a thirty-year period, Cutcher-Gershenfeld, Brooks, and Mulloy provide a depth of understanding that could only come from being directly involved. The lessons they outline from Ford and the UAW's successes and failures over these years should be of great help to future agents of change in navigating through similar challenges and opportunities.

Thomas A. Kochan , George M. Bunker Professor, MIT Sloan School of Management and Co-Director, MIT Institute for Work and Employment Research

The Ford-UAW transformation is in my view the most ambitious and successful transformation of a large U. S. industrial corporation. Especially exceptional is the authors' extraordinary detailed account of the change effort, which employs many innovative and instructive concepts. It is a must-read for managers, union officials, and empowered employees who are or want to be involved in similar efforts, as well as for students of social change in general.

Richard E. Walton , Wallace Brett Donham Professor of Business Administration (emeritus), Graduate School of Business Administration, Harvard University

Endorsement

The Ford-UAW transformation is in my view the most ambitious and successful transformation of a large U.S. industrial corporation. Especially exceptional is the authors' extraordinary detailed account of the change effort, which employs many innovative and instructive concepts. It is a must-read for managers, union officials, and empowered employees who are or want to be involved in similar efforts, as well as for students of social change in general.

Richard E. Walton, Wallace Brett Donham Professor of Business Administration (emeritus), Graduate School of Business Administration, Harvard University

Bill Ford

The book is a revealing study of the underlying values that guided a revolutionary transformation in labor relations at Ford Motor Company.

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews