ISBN-10:
1938870603
ISBN-13:
9781938870606
Pub. Date:
03/01/2017
Publisher:
Health Professions Press
Lessons in Leadership for Person-Centered Elder Care / Edition 1

Lessons in Leadership for Person-Centered Elder Care / Edition 1

by Nancy Fox
Current price is , Original price is $39.99. You

Temporarily Out of Stock Online

Please check back later for updated availability.

Overview

The current imperative to make healthcare and long-term care services more person centered is hampered by leaders and providers who are stuck in old management paradigms. Transformational leader Nancy Fox takes readers through real-life experiences and succinct, powerful lessons in human, social, and organizational behavior to help them understand and learn the art of creating and sustaining high-performing, caring communities populated with engaged and committed staff. The book features • A recognized leader in long-term care culture change • Compelling stories that illustrate key principles • Assessment and change-guiding tools • Grounding in modern science of human behavior • A hopeful, encouraging, and inspirational message

Product Details

ISBN-13: 9781938870606
Publisher: Health Professions Press
Publication date: 03/01/2017
Pages: 280
Sales rank: 769,602
Product dimensions: 5.40(w) x 8.40(h) x 0.50(d)

About the Author

Nancy Fox is a nationally-recognized culture change consultant and Green House adopter. Her long-term care career began in the 1980s, serving at both the facility and regional levels. Fox served as the first Executive Director of The Eden Alternative. As a speaker and educator, she regularly conducts training on the Eden Alternative, culture change, and leadership. She is also author of The Journey of a Lifetime: Leadership Pathways to Culture Change in Long-Term Care (©2007, Action Pact, Inc.). Fox oversees the person-directed philosophy of care for Vivage Quality Health Partners, and she served as the project director for the first Green Houses® in Colorado for Piñon/Vivage.

Table of Contents

About the Author ix

Acknowledgments xi

Foreword William H. Thomas, M.D xiii

Preface, Person-Centered Leadership: Elevating the Art xv

Chapter 1 How It Is: Three Stories & One Myth 1

Lesson 1 Sanibel Island 2

Lesson 2 Parkview Care Center 9

Lesson 3 Her Name Was Grace 19

Lesson 4 The Myth of Independence 23

Chapter 2 How It Ought to Be: Three Stones & One Myth 27

Lesson 5 The Mystery of Roseto 28

Lesson 6 Lessons from Roscoe Elementary School 32

Lesson 7 Saint Lucia 38

Lesson 8 The Turnover Myth 44

Chapter 3 Understanding Human Behavior: Three Truths & One Lie 53

Lesson 9 Truth #1: The Automatic Mind 54

Lesson 10 Truth #2: Context versus Character 63

Lesson 11 Truth #3: Knowledge Does Not Change Behavior 69

Lesson 12 The Lie: As a Leader, I Need to Treat Everyone the Same 74

Chapter 4 Understanding the Human Brain: A Leadership Tool 83

Lesson 13 The Judging Brain & Negative Bias 84

Lesson 14 Emotional Contagion 89

Lesson 15 Self-Discipline: The Elephant & the Rider 93

Lesson 16 Abundance versus Scarcity 97

Lesson 17 Hope versus Fear 101

Chapter 5 Understanding the Problem: Creating Sustainable Person-Centered Care 105

Lesson 18 Emergent Systems 106

Lesson 19 The Return from La-La Land 110

Lesson 20 The Power of the Dialectic 115

Chapter 6 Solving the Problem: Shifting Our Beliefs 135

Lesson 21 From Sheepherder to Shepherd 136

Lesson 22 A New View of Motivation 144

Lesson 23 Empowerment as a Function of Leadership 153

Lesson 24 Redefining Our Measures of Success 162

Lesson 25 Thinking and Behavior Matrix for Person-Centered Leaders 168

Chapter 7 Solving the Problem: Changing the Context 187

Lesson 26 Organizational Redesign 188

Lesson 27 Beyond a Just Culture 197

Lesson 28 Organizational Climate 206

Lesson 29 Surplus Safety 211

Chapter 8 Solving the Problem: Replacing Routines 217

Lesson 30 Keystone Habits 218

Lesson 31 From Animosity to Reciprocity 232

Epilogue 242

References 243

Index 249

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews