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McGraw-Hill Professional Publishing
Strategic Continuous Process Improvement / Edition 1

Strategic Continuous Process Improvement / Edition 1

by Gerhard J. Plenert
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Proven methods for achieving continuous process improvement

Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.

This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.

Find out how to:

  • Identify CPI opportunities
  • Evaluate various CPI options using comparative benchmarks
  • Understand the characteristics of each quality option
  • Map CPI characteristics against quality problems
  • Select the appropriate tool to fit a specific quality problem
  • Recognize the role of governance and performance reviews
  • Cascade and communicate CPI throughout your organization
  • Move the needle toward successful process optimization

Product Details

ISBN-13: 9780071767187
Publisher: McGraw-Hill Professional Publishing
Publication date: 10/24/2011
Edition description: Net
Pages: 256
Sales rank: 587,121
Product dimensions: 6.20(w) x 9.10(h) x 0.90(d)

About the Author

Gerhard Plenert, Ph.D., CPIM, has 25+ years of professional experience in quality and change management consulting, including work on Lean and Six Sigma methods. He has 13 years of academic experience, and he published more than 150 articles and nine books, including International Purchasing and Supply Chain Management (a United Nations International Trade Center Book – 2005) and
Reinventing Lean: Introducing Lean Management into the Supply Chain.

Table of Contents




Part I: CPI Framework

Chapter 1. Why Another Book on CPI

Chapter 2. Identifying a CPI Opportunity

Part II: CPI Options

Chapter 3. Why CPI Options and Benchmarks Are Available

Chapter 4. What Are the Characteristics of Each Option

Chapter 5. Mapping CPI Characteristics Against Your Problem

Part III: Executing the Improvement Process

Chapter 6. Identifying the Correct CPI Tool

Chapter 7. The Role of Governance, Performance Reviews, Cascading, and Communication

Part IV: World Class CPI

Chapter 8. "Moving the Needle

Chapter 9. Summary and Conclusions


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Strategic Continuous Process Improvement 2 out of 5 based on 0 ratings. 1 reviews.
Anonymous More than 1 year ago
I expected more from this author.