Pub. Date:
Cengage Learning
The Human Services Internship: Getting the Most from Your Experience / Edition 2

The Human Services Internship: Getting the Most from Your Experience / Edition 2

by Pamela Myers Kiser
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This practical, hands-on text integrates classroom learning with fieldwork in human services agencies. It engages students in a process of thinking and reflection, helping them to analyze different experiences and situations they encounter on a daily basis during their internships. The text covers information from the beginning to the end of the internship.

Product Details

ISBN-13: 9780495092261
Publisher: Cengage Learning
Publication date: 02/14/2007
Edition description: REV
Pages: 368
Product dimensions: 10.90(w) x 8.50(h) x 0.70(d)

About the Author

Pamela Myers Kiser is the Watts-Thompson Professor of Human Service Studies at Elon University, where she has been a faculty member in the human service program since 1981. She was recognized as an outstanding teacher in 2007 as the recipient of the Daniels-Danielly Award for Teaching Excellence at Elon. In 2010 she was named the fourth Distinguished University Professor in Elon's history. Recognized for her expertise in experiential education, she has received awards at the state and national levels for teaching excellence in service-learning, and has presented at internship and service-learning conferences across the country and internationally. Additionally, she has provided consultation to colleges and universities both nationally and internationally on internships and service-learning. She holds a B.A. from Wake Forest University and the Master of Social Work degree from the University of North Carolina at Chapel Hill.

Table of Contents

Chapter 1Getting Ready1
So What Is an Internship?1
Myths about Internships2
Why Do an Internship?6
Understanding Your Internship As Developing Over Time7
Chapter 2Getting Started15
Selecting a Field Site15
The Initial Meeting with Your Prospective Supervisor23
Developing a Learning Plan26
Chapter 3Getting Acquainted34
Getting to Know Your Agency34
Getting to Know Your Co-workers36
Learning About the Agency's Mission, Objectives, Goals, and Strategies37
Learning About the Agency's Organizational Structure40
Learning About Agency Funding42
Learning About the Agency's Network43
Learning About Your Client Groups45
Learning About the Context of Your Organization47
Chapter 4Learning To Learn From Experience: The Integrative Processing Model55
The Role of Reflection in Learning from Experience55
An Overview of the Integrative Processing Model57
Step 1Gathering Objective Data from Concrete Experience59
Step 2Reflecting60
Step 3Identifying Relevant Theory and Knowledge62
Step 4Examining Dissonance63
Step 5Articulating Learning65
Step 6Developing a Plan67
Applying the Integrative Processing Model69
Your Turn to Practice Independently75
Chapter 5Using Supervision82
Understanding the Supervisory Relationship82
Supervisor Characteristics84
Student Characteristics86
Working Within the Supervisory Relationship88
Chapter 6Dealing With Diversity99
An Overview99
Understanding Concepts Related to Diversity100
Experiencing Diverse Groups101
Increasing Your Knowledge About Other Cultures102
Developing Awareness of Your Own Culture105
Decreasing Ethnocentrism107
Understanding Biculturalism as an Adaptive Mechanism110
Understanding Agency Culture112
Chapter 7Developing Ethical Competence118
An Overview118
Competency 1 Understanding the Ethical and Legal Foundations of the Profession119
Competency 2 Understanding the Values and Ideals That Should Guide Responsible Human Services Practice123
Competency 3 Recognizing The Ethical, Legal, and Values Issues Involved in Any Given Practice Situation124
Competency 4 Weighing Conflicting Ethical and Values Positions in a Given Situation and Making Decisions between Them130
Chapter 8Writing and Reporting Within Your Field Agency139
Writing in Human Service Settings139
Written Reports Related to Direct Services to Clients142
Written Reports Related to Administrative Services151
Oral Reporting157
Chapter 9Managing Your Feelings And Your Stress164
Developing Self-Awareness165
Developing Self-Understanding166
Developing Assertiveness167
Developing Conflict Resolution Skills171
Developing Positive Self-Talk174
Developing Self-Control177
Learning to Manage Your Stress179
Chapter 10Trouble-Shooting187
Making Mistakes and Learning from Them188
Making More Serious Mistakes189
Maintaining Good Work Habits191
Maintaining Appropriate Professional Boundaries193
Guarding Against Dual Relationships196
Maintaining a Balance between Your Work Life and Your Personal Life200
Keeping Safe206
Chapter 11Evaluating Your Performance212
Understanding the Final Evaluation212
Preparing for Your Evaluation215
The Field Supervisor's Perspective218
The Evaluation Conference219
The Faculty Liaison's Perspective222
Chapter 12Leaving Your Field Placement226
An Overview226
General Guidelines for Positive Termination227
Saying Good-bye to Your Supervisor236
Saying Good-bye to Your Clients238
Transferring Your Work242
Termination Rituals244
AppendixEthical Standards of Human Service Professionals248

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